Talent

Proxima CX

Journeys

Industries & use cases

Find your use case. Hear a key fragment.

Every agent we deploy is built and prompted with the client, for their specific case, and never shared. The matrix below shows samples of what tends to work — browse for ideas.

Brands that trust us

Other industries

We could go on, but here are a few other cases we've enjoyed supporting.

01

Airlines

Smart IVR, flight status, pricing and availability, report a claim.

02

Triage

Identify which scenarios get routed to a human on priority and which transfer to another AI flow for automated processing.

03

24/7 receptionist

The easiest win on the board. No more "You've reached us after hours, please call…" Every caller who hears it is a caller your competitor gets to answer.

04

BPO support

Need human representatives to answer escalations and complete the business case? We do that too.

Get Started

Don't see your scenario?

We like challenges. Let's talk.

Get Started

Don't see your scenario?

We like challenges. Let's talk.

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

Proxima Solutions 2026 © All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

Proxima Solutions 2026 © All Rights Reserved

Your trusted partner for specialized staffing, interaction automation, and digital solutions across banking, insurance, and other complex industries.

Chicago | Santo Domingo | Quito

SECURE BY DESIGN

U.S. MANAGED

NEARSHORE DELIVERY

Proxima Solutions 2026 © All Rights Reserved